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WhatsApp Business Charges

From 1 October 2026, Meta is rolling out new charges for businesses using WhatsApp Business. If you’re running campaigns or managing customer communication through the platform, here’s what you need to know. Up until now, customer‑service replies within the 24‑hour...

Closing the Gender Pay Gap

Closing the Gender Pay Gap

The concept of the gender pay gap is not new. It was an issue in the 1900s and it is still an issue in 2018. Women in business work just as hard as men, and still get paid less. In fact, in South Africa, women earn 23% less than men. If we look at the recent Billabong...

Own Your Space

Own Your Space

What could be more beautiful than an ever-expanding definition of beauty? Or perhaps there needn’t even be a definition, but merely qualities. What are the kinds of qualities that make someone a beautiful person? Is it external beauty? Is it about fulfilling...

Common Sense in the Workplace

Common Sense in the Workplace

I have been finding it interesting, and frustrating, that young, bright, qualified employees in the workplace lack common sense. I cannot fault their ability to learn from books, or the degree that have studiously earned. But they enter the workplace with a lack of...

Workplace Capacity Management

Workplace Capacity Management

Workplace Capacity Management I recently assisted in a HR process where we were tasked to analyse the working capacity of the staff compliment within a business. I was astounded to report that a group of technicians voluntarily admitted to only working approximately...

Graduate Catch 22

Graduate Catch 22

So, you’ve got your degree and are ready to get into the workforce, make money, become successful and take over the world. Right!? Well…ummm…let’s chat about this some more. While I can appreciate the gung-ho and energy, let’s look at the facts: In 2017, there were an...

Office Banter - How Much Is Too Much

Office Banter – How Much Is Too Much?

Office banter! What would the workplace be without it? A silent office can be a little creepy and off-putting. Banter, described as “an exchange of light, playful remarks and good natured teasing”, can add colour and interest, and promote a pleasant work environment....

Friend giving another friend a piggy back

The Power Of Friendship

Friendship is an incredible thing: It can make you realise things about yourself that you never dreamed possible; it can bring a perspective on life that no one, not even your spouse, can bring; it can carry you over the finish line of any race, when your legs...

The Power of Ubuntu

The Power of Ubuntu

Ubuntu was a concept used in the 1990s as a guiding ideal for our country during the transition between apartheid to majority rule. During the Truth and Reconciliation Commission hearings, Desmond Tutu wisely said: ‘You can’t be human all by yourself, and when you...

Self-Motivation

Self-Motivation

Self-motivation can be rather elusive, can’t it? Some days you are firing on all cylinders, full of ideas, energy and enthusiasm. Other days, no matter how hard you try, you stare at the computer screen willing yourself to type, create, develop, and instead end up...