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WhatsApp Business Charges

From 1 October 2026, Meta is rolling out new charges for businesses using WhatsApp Business. If you’re running campaigns or managing customer communication through the platform, here’s what you need to know. Up until now, customer‑service replies within the 24‑hour...

Building Your Personal Brand

Building Your Personal Brand

Personal branding refers to the practice of marketing yourself and your career as a brand. Your personal brand, therefore, is how you appear to the world. The aim of personal branding, then, is to build your name and your brand so that people know who you are;...

Being Assertive Without Being Rude

Being Assertive Without Being Rude

Speaking up and standing up for yourself can be quite a challenge for some people. For some, being assertive comes across as aggressive and rude: an approach that is both unhelpful and ineffective. Being assertive is the ability to express your point of view...

Comrades And Career Progression

Comrades And Career Progression

I am running my second, back-to-back, Comrades this year, and as the day draws nearer, I have had the chance to reflect how progressing in your career can be compared to running the Comrades Marathon. Success in both takes time, perseverance, dedication and...

workplace conflict

Dealing With Conflict

Conflict in business is unavoidable. The Business Dictionary defines conflict as friction or opposition resulting from actual or perceived differences or incompatibilities. If you are honest with yourself, you will be able to confess that at some point in your career,...

Coming Up With A Slogan For Your Business

Coming Up With A Slogan For Your Business

In business, a slogan (a catchphrase or small group of words that are combined in a special way to identify a product or company) is as important as the company name. It allows you the opportunity to expand on what your business does. Your slogan should be geared to...

Avoiding the Peter Principal

Avoiding the Peter Principal

Have you ever looked at your superior and wondered: "Why on earth were YOU promoted?" or "How have you not been fired by now?" If you have, take comfort in knowing you're not alone! Many of us are subjected to bosses that seem in over their heads. Unfortunately, the...

Thinking like a Business Owner

Thinking like a Business Owner

It is an invaluable asset to you, as the employee, the business owner and the business if you think like a business owner. By owning your current position and thinking about the business as a whole, builds your business acumen, puts you in a position where you can...