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WhatsApp Business Charges

From 1 October 2026, Meta is rolling out new charges for businesses using WhatsApp Business. If you’re running campaigns or managing customer communication through the platform, here’s what you need to know. Up until now, customer‑service replies within the 24‑hour...

lose trust in the workplace

How To Lose Trust In The Workplace

Trust is a key component in creating a harmonious and productive work environment made up of effective professional relationships.  A betrayal of trust, albeit it unintentional, can alienate workers from their colleagues, cause communication barriers and affect...

goal setting

Career and Personal Goal Setting

Success requires proper goal setting and careful planning. The starting point is to have a personal vision for your life. Without a concrete, personal vision, it is impossible to set personal goals. Your personal vision will include your desired career path and...

salary

When Should You Talk About Money?

You never quite know when to start discussing salary requirements, but when it does happen it's immediately awkward. There is no right or wrong answer to this question, it’s about perfect timing in your unique situation. Firstly, you need to ensure the prospective...

trust

Do Employees Trust Their Colleagues?

Research shows that only a small percentage of the workforce “strongly agree” that they trust their co-workers to look after their best interests. Would your employees rate their colleagues any higher? This is a very important question. Trust levels matter. Low levels...

PERFECTIONIST

Overcoming Perfectionism

The modern world has brought about very many modern pressures, with one of them being perfectionism. In the drive to do more and reach greater success, people have adopted this all or nothing approach. Unfortunately, the result is often burn-out, and frustrating the...

Showing direction influence

Career Influence

Your influence is the only thing to get you noticed Sitting quietly in the back of the office, merely “following your job description”, even effectively, is not going to get you promoted. An employee has to have influence, meaning he/she must be actively involved in...

Social Media for SMEs

Social Media for SME’s

Small businesses who rely on close relationships with clients are the first to benefit from using social media as a cost effective and easy way to engage with customers.  Retaining customers is the difference between success and failure for a small business, but with...

matric 2015

Matriculant Advice

While employment prospects may appear bleak for the Class of 2015, with only one in four likely to find employment, all is not lost for the young South Africans, who matriculated last year. Matriculants need to be proactive; they also need to think out of the box....

salary increase sign

The Importance of Giving Increases

As we continue in the tough economic climate, many companies will debate at this time of the year whether they can afford increases for their staff. Some companies believe by not paying increases or bonuses is part of a job saving strategy. I personally question this...

Authentic Leadership

Be an Authentic Leader

People find themselves in leadership roles by either working their way up a corporate ladder through hard work, achievements and tenure, and others find themselves a bit bewildered in a leadership role by luck or default. However you land up in the role, you need to...