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WhatsApp Business Charges

From 1 October 2026, Meta is rolling out new charges for businesses using WhatsApp Business. If you’re running campaigns or managing customer communication through the platform, here’s what you need to know. Up until now, customer‑service replies within the 24‑hour...

The Power of a BHAG

The Power of a BHAG

Every so often, a moment arises that challenges the status quo, not with spreadsheets or strategy decks, but with boldness, belief, and a little bit of cheek. That moment came to me recently when I asked Tiffy; one of our young, passionate social media staff members a...

The Google and Instagram Partnership

The Google and Instagram Partnership

A new development in the social media landscape worth taking note of! Last month, Google began indexing content from business Instagram accounts. This means your Instagram posts can now appear in Google search results, extending your reach far beyond the app itself....

Accelerate Change: A Women’s Day Reflection

Accelerate Change: A Women’s Day Reflection

After more than 15 years in leadership roles within women’s empowerment associations, I find myself revisiting what that term truly means in today’s context. In 2025, with Women’s Day’s theme boldly calling us to “Accelerate Change,” it feels timely to reflect on the...

What Your Font Says Before You Do?

What Your Font Says Before You Do?

When we think of branding, visuals like colour palettes and logos come to mind, but font choice is the unsung hero of a brand’s voice. Before your message is even read, your font style whispers or shouts what your brand is all about. Let’s explore the subtle (and...

Colour Psychology

Colour psychology in branding explores how colours evoke specific emotions, influence perceptions, and impact decision-making, ultimately shaping how customers view and interact with brands. We don’t just see colours, we feel them, which makes colour one of the...

Social Media Influencer Categories

Social Media Influencer Categories

Types of Influencers Influencers can be categorized into three main types based on their follower count and engagement level, each offering unique benefits for social media campaigns. Nano-Influencers Nano-influencers have fewer than 1,000 followers. They are often...